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CASE STUDY

Home Services — Lead Generation System Implementation

A regional home services company partnered with Vyn Studio to overhaul their lead generation infrastructure. Within 90 days, the new system delivered a +340% increase in qualified inbound calls, $180,000 in attributed revenue, and a cost-per-lead reduction from $87 to $31.

Home Services Lead Generation Case Study
AT-A-GLANCE RESULTS

Key Performance Outcomes

+340%
Increase in Qualified Inbound Calls
$180K
Attributed Revenue Generation
$31
Cost-Per-Lead (Down from $87)
90
Days to Full Results
CLIENT SNAPSHOT

Engagement Overview

Industry
Home Services (HVAC, Plumbing, Electrical)
Service Area
Regional — Multi-city metropolitan area
Offer
Emergency & scheduled home repair services
Monthly Ad Spend
Confidential
Timeline
90 days
THE CHALLENGE

What Was Holding Them Back

  • Over-reliance on word-of-mouth referrals with no scalable inbound pipeline
  • Google Ads campaigns running with broad match keywords, wasting budget on unqualified clicks
  • No dedicated landing pages — all ad traffic sent to the generic homepage
  • Cost-per-lead at $87, well above the industry benchmark for home services
  • No call tracking or lead attribution — impossible to determine which channels drove revenue
  • CRM was unused; leads were managed via spreadsheet with no follow-up automation
THE STRATEGY

How We Solved It

  • Built a full-funnel lead generation system with dedicated landing pages per service line (HVAC, plumbing, electrical)
  • Restructured Google Ads campaigns with exact-match and phrase-match keyword targeting, negative keyword lists, and geo-fencing
  • Implemented call tracking with dynamic number insertion (DNI) to attribute every inbound call to its source
  • Designed high-converting landing pages with clear CTAs, trust signals, and mobile-first layouts
  • Set up CRM with automated lead routing, instant SMS/email follow-up sequences, and appointment booking integration
  • Created a real-time reporting dashboard tracking CPL, conversion rates, call volume, and revenue attribution
  • Launched retargeting campaigns on Meta to re-engage visitors who didn't convert on the first visit
EXECUTION TIMELINE

From Kickoff to Results

Week 1–2

Discovery & Audit

Comprehensive audit of existing ad accounts, website analytics, and lead flow. Mapped the customer journey and identified drop-off points. Set up call tracking infrastructure and CRM accounts.

Week 3–4

Build & Launch

Designed and deployed dedicated landing pages for each service line. Restructured Google Ads campaigns with new keyword architecture. Connected CRM automation workflows and lead routing rules.

Month 2–3

Optimize & Scale

A/B tested landing page variations and ad copy. Refined keyword bids based on conversion data. Scaled budget to top-performing campaigns. Launched retargeting and expanded geo-targeting to adjacent markets.

WHAT WE BUILT

Deliverables & Infrastructure

🎯

Dedicated Landing Pages

Three high-converting, mobile-optimized landing pages — one per service line — each with localized copy, trust badges, and prominent click-to-call CTAs.

📊

Call Tracking & Attribution

Dynamic number insertion across all landing pages and ads, with full attribution piped into the reporting dashboard for real-time visibility.

📈

Restructured Ads

Rebuilt Google Ads account with single-keyword ad groups (SKAGs), negative keyword lists, geo-fencing, and dayparting strategies based on peak call hours.

🤖

CRM & Follow-Up Automation

Automated lead routing with instant SMS acknowledgment, email drip sequences, and a missed-call callback workflow — reducing response time to under 60 seconds.

PROOF & METRICS

The Numbers Tell the Story

+340%
Increase in Qualified Inbound Calls

Monthly qualified call volume grew from an average of 38 to 167 calls within 90 days, driven by targeted landing pages and optimized ad campaigns.

$180,000
Attributed Revenue Generation

Full-funnel attribution confirmed $180,000 in closed revenue directly tied to the new lead generation system during the first 90-day period.

$87 $31
Cost-Per-Lead Reduction

Restructured campaigns and dedicated landing pages reduced the average cost-per-lead by 64%, from $87 down to $31 per qualified lead.

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